General
What is EnConvo?
What is EnConvo?
Is EnConvo an Electron app?
Is EnConvo an Electron app?
What platforms does EnConvo support?
What platforms does EnConvo support?
Is there a Windows or Linux version?
Is there a Windows or Linux version?
Pricing & Licensing
Is EnConvo free to use?
Is EnConvo free to use?
- Lifetime licenses (one-time payment)
- Annual licenses
- Monthly subscriptions
What's the difference between plans?
What's the difference between plans?
| Plan | Price | Devices | Updates |
|---|---|---|---|
| Free | $0 | 1 | Latest |
| Lifetime | $99 | 3 | Forever |
| Annual | $49/year | 1 | 1 Year |
| Subscription | $9.9/month | 5 | Latest |
What is your refund policy?
What is your refund policy?
Is there a student discount?
Is there a student discount?
Can I transfer my license to another Mac?
Can I transfer my license to another Mac?
- Lifetime: 3 devices
- Annual: 1 device
- Subscription: 5 devices
Privacy & Security
Does EnConvo use my data for training?
Does EnConvo use my data for training?
- All data is encrypted during transmission
- We only store basic usage analytics
- Your data is never stored on our servers
What permissions does EnConvo need?
What permissions does EnConvo need?
| Permission | Purpose |
|---|---|
| Accessibility | Keyboard shortcuts, text selection |
| Screen Recording | Context awareness features |
| Microphone | Voice input features |
Can I use EnConvo offline?
Can I use EnConvo offline?
Is my data sent to external servers?
Is my data sent to external servers?
- Using cloud AI: Queries are sent to your chosen AI provider (OpenAI, Anthropic, etc.)
- Using local LLM: All processing stays on your Mac
- EnConvo servers: We don’t store your queries or data
Features
What AI models does EnConvo support?
What AI models does EnConvo support?
- OpenAI (GPT-4, GPT-3.5)
- Anthropic (Claude 3)
- Google (Gemini)
- Mistral
- Ollama
- LM Studio
- Any OpenAI-compatible API
Do I need my own API keys?
Do I need my own API keys?
- Free trial: Uses EnConvo’s points (10/day)
- Subscription: Uses EnConvo’s points (500K/month)
- Lifetime/Annual: Can use your own API keys for unlimited usage
What is the Knowledge Base?
What is the Knowledge Base?
- Upload documents (PDF, Word, etc.)
- Sync folders
- Query your personal data with AI
Is EnConvo open source?
Is EnConvo open source?
Technical
What are the system requirements?
What are the system requirements?
- OS: macOS 13 (Ventura) or later
- Processor: Intel or Apple Silicon
- RAM: 4GB minimum (8GB recommended)
- Storage: ~200MB
How do I update EnConvo?
How do I update EnConvo?
- You’ll see a notification
- Click “Update” to download
- Restart EnConvo
How do I reset EnConvo settings?
How do I reset EnConvo settings?
- Quit EnConvo
- Delete
~/Library/Application Support/EnConvo - Relaunch EnConvo
Can I use EnConvo with multiple displays?
Can I use EnConvo with multiple displays?
- SmartBar appears on your active display
- Context awareness works across all displays
- Companion Bar can be positioned on any display
Support
Do you offer technical support?
Do you offer technical support?
- Discord Community: Join our Discord for community support
- Email: support@enconvo.com for direct assistance
How often do you release updates?
How often do you release updates?
- New features
- Improvements
- Bug fixes
How do I report a bug?
How do I report a bug?
- Go to Settings → Help → Report Bug
- Or email support@enconvo.com
- Or post in our Discord #bugs channel
How can I request a feature?
How can I request a feature?
- Post in Discord #feature-requests
- Email support@enconvo.com
- Open an issue on GitHub