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Open the Account section of Settings to find My Profile, Account, and Points Usage.

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Check access and usage

  1. Open Account and confirm which Enconvo account is signed in.
  2. Review the current license or plan shown there.
  3. Open Points Usage to inspect Cloud consumption.
  4. If a request fails, also check the provider and authentication method used by that feature.
An Enconvo account, a provider API key, and a provider subscription sign-in are different connections. BYOK requests use the provider account’s billing and limits. Supported subscription connections show their own usage in provider settings, separate from Enconvo Cloud points. See Pricing for official plan links and Credentials for provider profiles. Only put information in My Profile that you want to use as personalization context.